If you're happy with this and for the charge we can make the arrangements for you đ. No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;Aug 8, 2019. If you have a phone that uses batteries, check theyâre inserted correctly, charged â and replace, if necessary. Internet. Connect the Hubâs power cable with the blue tab. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. 3 weeks ago. Although itâs relatively rare, a faulty Virgin Media wall box can also cause connectivity issues. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Threatened "Do this within 12 hours. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. Options. Iâve also just noticed that I - 5239586. If I couldn't get the proper wall socket, the internet is not going to be set up su. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. Second, you'll likely need a manned installation for your VM services. ⢠Connect the power supply to the back of the new box, then switch on at the wall. The wall socket is - 5109379 - 2. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. 0. Crypto⢠Plug the power supply into a mains socket. --Hub 3. I am having a room change and update so now will have a wall socket a lot closer to the virgin wall outlet than before, reducing the cable neededâŚWe're here to help. on â30-12-2022 13:33. Absolutely not. Looks like the pin has come out from an old termination cap. 0a output. Even sitting in the room above the router, the WiFi was dreadful. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Or the virgin cable that comes into ur property at the moment pull out and take it all the way back to the front of the house where the virgin box is on the external wall then run the cable straight up the wall drill through the wall. As @-tony- said, just get a pair of pliers and gently remove the pin from the socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. Back a step. 11 April at 1:01PM in Broadband & internet access. Some cable types can only be used in specific sockets, so check your instructions. Explain what needs to be done and book an engineer visit. As mentioned by Tudor, we can move this for you at a one-time charge of £25, which gets applied to your next bill. Re: No wall socket 4 weeks ago Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech installAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Stay safe online. When Virgin Media (cable) was installed over 8 years ago, a box was put on the wall outside my front door - a long piece of white cable was run through the wall and fixed around the door frame and wall in the hallway. Teki, Mar 28, 2020. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. #2. on â23-12-2022 10:31. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. It is causing an issues to my development of the property. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Could a VM engineer be boo. A power adaptor to plug into the Stream box and a power socket at the wall. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. The metal box in photo 3 looks like a likely contender. Step 2 - Reuse the same box â place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Iâm also looking to have my virgin media wall socket moved, can someone please get in touch to advise. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Iâve received my QuickStart package to find I do not have a compatible wall socket. on â12-01-2023 21:04. screw the master socket back to the wall. Tudor. Or if the other end of the white cable is in a more useful. Switched On Families. Call the Pre-installation and delivery team on 0800 052 1734. on â28-10-2022 17:29. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. Kit arrived todayâŚno wall box so unable to install. 100. I can only find the TV socket. 09. Weâve exactly the same problem: no virgin media wall socket, but only the very old TV socket. VM came and linked TEL1 in to your existing home phone wiring to re-enable the old sockets on the new line. We would like to show you a description here but the site wonât allow us. Donât plug the power cable into a plug socket yet. Options. Reduces the number of required wall sockets. Forum TeamWe would like to show you a description here but the site wonât allow us. There should be a screw F socket on the bottom where the cable is now just pushed onto. on â27-10-2022 09:24. Manage Your Account. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free Website: Thingiverse. on â27-10-2022 09:24. The first option is to put the cable into another wall socket. A non-split socket will have the sockets and screws in the middle. Push the white cable with the black label into the Hub. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. Just make sure you definately don't need it, or won't be needing it again. Business, Economics, and Finance. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. However the wall socket doesnât have the correct connection for the cable. On the âDisconnecting your Virgin TV boxâ instructions, step 4 says the following; âThis step is really important. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. on â22-10-2022 20:58. Virgin Media. Or if the other end of the white cable is in a more useful. You canât fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. That is a rooftop aerial outlet for Freeview TV. Last edited: 21 Jul 2010. Get the Hub ready by connecting the wires. TV & FM Radio Sockets. Thankfully, it's very easy to tell whether your. Virgin Media Wall Socket. Manage Your Account. I recently purchased my first home and have been taking a look at the VM cabling to the property. 0 Kudos Reply. It's obviously missing a case/cover and looks quite old. Crazy! They must be made of money. Any extension that you create after the main socket is your responsibility. The box in the attached is a virgin media box. I can only find the TV socket. Push the white cable with the black label into the Hub. Alternatively, youâll get a Hub 4 if you sign up to Gig1 fibre broadband. 1 and not usb 2. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. 3 weeks ago. Very poor advice. 23 ) and said i get an email confirming the appointment, but nothing has came through, anyone can check this for me? sounds like the installer wanted to make money. VM BB TV Landline. ⢠Using your TV remote push the Input, AV or Source button. self install. Hi, I need to get our Virgin Media socket moved slightly so that we can fit a new radiator. ahhh the rubbish that is CS - you could try this. Options. Upon connecting however, I got flashing red lights. Installing and configuring your kitWe would like to show you a description here but the site wonât allow us. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. Or wait here a day or two for a VM Mod to pick this up. We would like to show you a description here but the site wonât allow us. Options. You should see a welcome screen, then the Virgin Media start up screen. )In this video, I am showing the sta. All forum topics; Previous topic; Next topic; 14 REPLIES 14. They will charge ÂŁ99 for a relocation. Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday There were many cable companies that originally built the networks in the early 1990s. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Back a step. Has anybody ripped thes out and not disturbed the internet phone. I have my original wall box still that has the CableTel logo. 0. Hello, We recently moved into a house which has this box connected to the router. I have the new one as. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. It also protects the network from 240 volts being fed to it by faulty TVs in your home. 68K; 345; 502; Alex_RM. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. My Virgin Media App. Iâve also just noticed that I have an old VM wall socket from someone who had previously lived at my address, but it appears the cable had been cut prior to me moving here. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. - 5250024Forced to use Virgin Media Broadband. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. 1 [or 192. If you can't find any cable, then try calling the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Step 3 - Label the box â a letter came with the. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. See where this Helpful. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. The cable could be hidden within, or behind, furniture. Damaged Virgin wall box: This is the box outside your home that houses the connection from the Virgin Media network to your home. I need to book an engineer to install a Virgin media wall socket for my broadband but I canât find an option on the app. Your number will transfer to the Virgin socket. The cable going in will be a double. My Virgin Media App. Get virgin engineer to move the wall socket. The other is marked TV, & this is used for TV & Broadband. This guide contains step-by-step instructions on how to: 2. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. My cable had a big red label on it saying âpush it on, donât screw it inâ but that label could have fallen off OPâs cable. The other is marked TV, & this is used for TV & Broadband. Neighbours have Virgin Media Broadband, but my house is the only one on the street not connected in Networking and WiFi 2 hours ago Access denied on router in Networking and WiFi 3 hours ago Virgin Media not available at my address according to your website, but my neighbours have it in QuickStart, set up and connections 7 hours agoVirgin will not remove them. . 6. Let me know how you get on! Kind regards, SerenaIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I can only find the TV socket. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. VM has to 'switch' you to do that. 3. Hi there I moved house with my family and we wanted to move to Virgin Media. Gradually increase the force until the. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. Push the white cable (from the old Hub) into the back of the new Hub. Kath_F. You can also check for a loose cable as not all properties have a socket. Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). No vm wall socket. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. Checked the forum the NTL box in my bedroom can be used for internet and I can connect to the internet now. You use the adapter provided by VM into the TEL1. . There is an external brown box and two cables that come through the wall from it, but no way to connect them to the router. Call the Pre-installation and delivery team on 0800 052 1734. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Every Day new 3D Models from all over the World. However the wall. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Hi, Iâve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however Iâve noticed there is no. My dad bought the 1gbps package and arranged the delivery for - 5273209. Turn any coax connection in your home into a high speed network drop. Plug the cables into the Hub. my main box is in the living room but my cable modem is in my bedroom, so i have a cable from the box to my bedroom. They will charge £99 for a relocation. My cable had a big red label on it saying âpush it on, donât screw it inâ but that label could have fallen off OPâs cable. Even if we wanted a phone, you can just connect the phone directly into the Virgin hub/router. Iâve seen other folks with similar problems advised to ring Virgin to book an appointment with an engineer, but I canât get through on. 01-02-2023 10:59 - edited â01-02-2023 11:00. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. Getting Connected with Virgin Media is easy when you have a wall socket. Connect the Hubâs power cable with the blue tab. Apologies for any cabling issues. Raised Rounded Profile. I am so sorry to hear that you seem to be missing a wall socket in the home. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Thereâs even no BT wall socket. 26 minutes ago. . VM is doing this area-by-area. Various cable mediums are used in modern systems to transmit data. The cable could be hidden within, or behind, furniture. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. It does not seem feasible or plausible to bury a Virgin Media. Options. I followed the cabling out of the house and to the brown box - and it has been cut!This video will show you how to install a Virgin Media extension cable. The box does however have a hole in the bottom, through which i could see some. appointment wait times are usually based on how well populated your area is for techs and the current amount of work being pulled through, sometimes appointments get pulled forward or cancelled so you may get lucky. All the wall sockets I can see are for BT. There is only an ancient looking Telewest that probably connects to nothing at all. We would like this to be re-located please into our living room on ground floor. Manage Your Account. So, you should mention those devices to your provider and check if these need to be replaced or reconfigured to continue working. I am going to cancel. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. Step 2 - Reuse the same box â place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Iâm also having the same issue I recently received a virgin media starter kit and only have the virgin media Ethernet outlets. Getting Connected with Virgin Media is easy when you have a wall socket. VM don't use fibre inside the property. Account - Mobile. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Browse Virgin Media Virgin Media Community. Thanks both and a technician looks like a good option. Panting like a fiend. Back a step. Absolutely not. Please help. Just joined. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. The wall box may be branded with the logos of an old cable TV company (not VM). Browse Virgin Media Virgin Media Community. Quite often though, VM does do switchovers for individual customers as an alternative to fixing a fault on a traditional landline connection (though availability to do this may vary by area). It has two outputs on the left of the wall box. Installation: Wall socket issue. Failing this. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. I don't longer work there. I unscrewed it and there is a male isolator inside the box. Share. The cable on the right looks like is for a Freeview TV antenna. Hi TRY, Thanks for updating your thread! I am really glad the security engineer managed to get this sorted for you without any issues I am also glad the redecorating went well too! If you need any further help, you know where we are. In response to Llfamily. provided, I shall give them a call tomorrow. Browse Virgin Media Virgin Media Community. The box and cables may have been removed by the previous occupiers. Got my virgin media self install kit but I don't have a virgin socket. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. Be aware it may complicate things though if you do come to order cable in the future. Received the kit and was excited to set up until I realised you need an ethernet wall socket. Pull out the white co-axial cable from your Virgin Media wall socket and replace it with the silver terminator cap. 1. My order is p. #4. I have checked the website and can't work out - 5361670. Delivery 7 days a week. need engineer to install new virgin media wall socket in QuickStart, set up and connections 2 weeks ago; Top. Then, now, I feel sad my broadband not working yet because of that. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. We installed our router etc ourselves. I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. Next, connect the power cable. My Virgin Media App. How about using a 10m RJ11 to RJ11 telephone cable. Solved: Hi, I need to know if Iâm able to get virgin media to move the virgin media wall socket to another room. You can try push fitting the VM lead provided by VM onto either one of the two outputs of the splitter. Virgin Media; My Virgin Media; Shop; Help;. I don't work for Virgin Media. Browse. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although weâve not had a notification), however the sockets should be working. Jan 14, 2022. It should be free of charge. Removing Old Telewest Cable Page 2 Diynot Forums. Chris. Now none of my internal phone. Virgin Media; My Virgin Media; Shop;. I have signed up as a new user for Virgin Fibre. RedTomato said: I removed my Virgin cable about a month ago. the box should be inside your house. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. just use a pair of normal side cutters , you can just grip it either side and turn. I can only find the TV socket. Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. New and used Socket Sets for sale in Victoria, British Columbia on Facebook Marketplace. Past occupiers of your property may have removed. Placed an order and the lady said we were eligible for quick start self installation. if not a technician will install one. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesnât fit into. I ordered a broadband only package because it said I could self install the kit. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. 0 Kudos Reply. Sometimes there is no VM wall box, just a trailing cable. in Networking and WiFi a month ago; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023; No internet when setup in QuickStart, set up and connections 13-08-2023Measuring a compact 230x153x55mm and weighing 1. Plug the cables into the Hub. On our system, we would have had it listed as serviceable which. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. We would like to show you a description here but the site wonât allow us. Options. The cable could be hidden within, or behind, furniture. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. 1 1. Reply. I'm a Very Insightful Person, I'm here to share knowledge. . I have a working internet phone but we are decorating and I want to know about the old wire phone connections. Leave the "repaired" network cable disconnected for the moment. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Hi All Iâm new here. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. 07K; 223; 462; Natalie_L. u just run a long cable from the box inside to whatever room u want. on â30-09-2022 14:24. Location. See if you can get connected. That said, availability is improving rapidly and Virgin Media now suggests that around 60% of homes in the country can access cable broadband deals. I have also checked outside and there is no box either on my property or on my boundary wall. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Step 3 - Label the box â a letter came with the. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. 1. The. This is very easy to do and will only take a couple of minutes. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. How about using a 10m RJ11 to RJ11 telephone cable. The wall box may be branded with the logos of an old cable TV company (not VM). Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. Push the red label end of the white cable, into the wall socket. Unscrew the connector from the wall box. cable from wall. Quickstart is the quickest and easiest way to setup our services. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. Tried looking but can't see a way to book an engineer for this? Thanks. It may just be a cable rather than an internal wall box. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. (knowledge is power) Sun 05-Jan-14 12:53:34. So yes, following many takeovers, this is now your Virgin Media connection. Itâs only available at addresses that have had Virgin Media services in the past, so weâll check to make sure. 14,065. Wire doesnât fit in to Virgin Media Wall Socket in QuickStart, set up and connections yesterday; ordered new broadband, cable too short in QuickStart, set up and connections yesterday; Wrong wall socket in Networking and WiFi Thursday; Installing equipment on private property without permission in QuickStart, set up and connections. Which was great as that is in a better location than my master Socket was. We would like to show you a description here but the site wonât allow us. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. 2. Re: Old Telewest wall unit in new flat - what is it? The box on the left is an isolator box, *may* contain a splitter instead of an isolator which means the 'fm' point may actually be a general point. if your taking it off for good hit the torx screw hard with a hammer and it will crack and the front casing will come off (but do it this way. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. If itâs damaged or not working correctly, it could be causing your internet issues. Adduxi. This is designed to push over the existing screw connector the outlet has. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. Went outside and there appears to be nothing on the other side (maybe removed). Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. There is an access panel in the ceiling for pipes and cables. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Security matters. on â23-10-2022 13:36. My Virgin Media Hub 3 just came in but realised need a socket wall installed. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. I just got Virgin Media kit and read all information carefully and checked - 5200805on a domestic hub you look at the values thus. correctly to the Virgin Media wall socket, please follow these instructions to get set up.